To provide you with software products exactly just the way you needed, comprehensive products and service information are offered on our website. Additionally, you can contact our sales or customer service representative where they help you in making the right decision. Nonetheless, there may be some exceptional cases due to the nature of the products we supply. Hence, before you choose the software it is mandatory to get enlightened with our Refund Policy to avoid discontentment after the purchase
Nevertheless, we can refund your investment as all of our products are immaterial, irrevocable goods, provided that:
- If you are not provided with the software based on our commitment to the quotation.
- We receive assistance in determining the specifics of the problem on the customer's side.
- We fail to seek out the deficiency within a reasonable time frame.
- If you find any bug in the software within 30 days of purchase, provided that we are not able to fix it in 10 days.
Also, we have cases ineligible for a refund, when:
- The client denies the instructions of the Secure MLM Software Customer Service Team or fails to provide the requested assistance.
- There is a fix or a workaround to the issue reported as a reason for a refund.
- The software was purchased by mistake or on a false impression that it does something that it is not intended to do.
- The situation is caused by the client’s system or network settings or by a third-party application or device.
- The software purchased from us was lost, stolen, damaged, or traded.
